Consulting for a medium business with 400 users and six IT techs.  Reviewed processes and procedures, interviewed staff, shadowed staff and developed five workstreams to increase efficiencies and decrease waste, including resource reductions.  Completed in four weeks saving company over $150,000.00

      Client had a legacy system for tracking computer hardware.  Exported data to Excel file and created report utilizing pivot tables to show quantities, age of equipment and distribution of equipment in company.

     Assisted law firm with medical records summaries for trial preparation by transcription of nurse paralegal notes into a form to be used at deposition. 

       Utilizing MS Access imported customer base from Excel spreadsheet and data entry to produce a client database. 

     Customer had contracted to have a technician dedicated to coming to their sites 1-3 days per week to accomplish deskside support at small branch offices.  Technicians were showing up late or outsourcing company sending untrained techs out.  Worked with resource managers and client to establish trained backups in the event normally assigned techs were unavailable.  This gave more flexibility to resource managers but ensured trained technicians were onsite, on time and completed necessary tasks.

       Project to install and replace old printers with new.  Due to printer manufacturer delays, resources were going to sites (nationwide) but having to leave as no equipment was on site.  Worked with manufacturer to develop a more reasonable schedule and increased resources and number of sites completed each day to enable project to remain on schedule to customer’s satisfaction. 

       Information and statistics had been gathered for a project but not consolidated into a presentation.  Utilizing MS Powerpoint, produced slide shows for clients. 

     Organized and set up a small fund management firm to ensure back office could be run by broker-owner saving him the salary of an office manager.